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As AI transforms the world of work, the key question is not simply how far technology can progress, but how everyone can have the opportunity to grow alongside it. This is a key priority for Ms. Sarinra Wongsuppalak, Chief Human Resources Officer of True Corporation Plc, as she leads the company’s transformation into the AI era, focusing not only on technological development but also on enabling people from all backgrounds to access and use technology, develop their potential and grow together.
This vision has been translated into concrete action through Ms. Sarinra’s people management strategy, marking a significant achievement for True Corporation as Ms. Sarinra was named the winner in the Technology and AI for Gender Equality category at the UN Women 2026 Thailand WEPs Awards. The award recognizes her efforts to leverage technology and AI to expand learning opportunities, strengthen skills and support career growth for women. It also highlights her leadership in promoting gender equality while guiding True towards becoming an AI-First Organization, built on the belief that being AI-First is not just about technology, but about unlocking the potential of everyone.
Inside the Vision of “Sarinra Wongsuppalak”, A Woman Leader Empowering Everyone Through AI Power
Guided by the belief that “Every Employee Has a Role in the AI Era”, Ms. Sarinra has championed efforts to make AI an opportunity accessible to every employee, whether they are technology specialists or work in other functions. Through the “AI for All” initiative, True has designed structured learning pathways, from AI Citizen to AI User and AI Builder, tailored to each individual’s readiness and potential, rather than allowing gender, job position or technical experience to become barriers. In 2026, the AI learning completion rate among employees reached 93%. Notably, women accounted for 56% of all learners, achieving a 94% completion rate. These results demonstrate that when learning opportunities are designed to ensure equal access, everyone has the potential to learn, develop and grow, regardless of gender.
From Learning to Action: Empowering Women to Shape the Future with AI
True is committed to turning AI knowledge into practical capabilities through initiatives such as AI Practice Day, where women accounted for 62% of all participants. This is supported by a network of more than 200 AI Inspirers, who foster a culture of learning and encourage employees to share experiences of applying AI in their daily work. At the same time, True uses data to track the progress of all employee groups, including women, throughout their AI learning journeys. Women represent 59% of AI Citizens, 54% of AI Users and 37% of AI Builders. Based on these insights, True continues to provide tailored support to create more opportunities for women to progress from AI users to innovators and AI specialists.
Another important step is connecting AI skills with long-term career opportunities through AI-powered personalized employee development and the AI Talent Scholarship, which provides scholarships for master's degrees in AI and related fields at leading universities overseas. Notably, 40% of the first cohort of scholarship recipients came from business functions, reflecting the belief that employees with the potential to shape the future with AI do not necessarily need to come from technical backgrounds.
Ms. Sarinra Wongsuppalak, Chief Human Resources Officer of True Corporation Plc. said that “We believe AI can be a powerful force for transformation when everyone has the opportunity to be part of that change. For True, becoming an AI-First Organization goes beyond using technology to improve efficiency. It means transforming how we think, work and develop our people across the organization. Our goal is to create an environment where everyone, regardless of gender, can learn, experiment and harness AI to create value to their fullest potential. We recognize that equality is not simply about providing the same opportunities to everyone, but about tailoring support to individual needs and differences, particularly enabling more women to move from being technology users to innovators. Empowering women is not only about gender equality. It is also fundamental to strengthening organizational competitiveness and sustainable growth. Above all, success in the AI era will be measured not only by having the best technology, but by our ability to unlock people’s potential and enable them to grow alongside it.”
